Adviser workspace

Read onlySynthetic record

A window onto a client record. Nothing here can be set, adopted, resolved, overridden, ruled or transmitted — there is no control on this page, and the functions that would do those things are not imported by this application.

Synthetic demonstration record. No client data. This workspace reads a fixture and has no route to a real client file.

Suitability gate

Continuously evaluated. Regulatory stops and the firm's own process stops are separately typed and are never mixed.

Shut4 stops · 2 controls inert

Regulatory stops

Rule-derived. Not overridable, on any policy, by anyone.

  • HS-02regulatoryNecessary information not obtained

    The client declined 2 material question(s): C-06 expected changes to income, J-03 capital gains position. Where the necessary information is not obtained, no personal recommendation may be made — outcome C.

    COBS 9A.2.13RCOBS 9.2.6R

Process stops

The firm's own controls. Overridable only if the CEO rules that they may be — and that decision is not made.

  • HS-10processConflicts remain unresolved

    Open: C-01, C-09, C-11, C-13. A conflict marked "discussed" with no conclusion is not resolved.

  • HS-11processAn adviser conclusion has not been reached

    No conclusion for: required-risk (DV-10). The indication, if any, is not a substitute and is not read here.

    COBS 9A.2.23R

  • HS-12processClient-journey copy has no named financial-promotion approver

    PROD §8 sets the discipline but names no approver for website and journey copy.

    COBS 4.2.1R

Inert controls

Built, wired and tested. They do not fire because the decision they depend on has not been ruled. Nothing falls back to a recommendation.

  • HS-07bAwaiting CEO/SMFThe currency window is built and wired. It does not fire until the window is ruled.Decision R-03
  • HS-08Awaiting BoardThe out-of-target-market stop is built and wired. It cannot fire before a target market exists to be outside of.Decision PROD-C-D

Adviser conclusions and derived indications

Shown in two columns because they are two different things. A conclusion is never defaulted from an indication, and where there is no conclusion the indication is not offered in its place.

Attitude to riskO-04Diverges from indication

Indication · derived

moderate-high

Questionnaire responses O-01, scored by the candidate tool.

  • Limitation · Tool not adopted. COBS 9A.2.9R(2) limitations are the firm's to identify and mitigate.
  • Limitation · The tool's own mandate mapping is not read.

Conclusion · adviser judgement

moderate

The questionnaire read a willingness to leave money alone as appetite for volatility. In conversation she described the opposite: she wants not to watch it. Moderate is the position she recognised and confirmed at O-06.

adv-sjm · 2026-08-12 14:05:00 UTC · against indication v1

Capacity for lossP-04

Indication · derived

None. No documented method, so nothing was computed.

Conclusion · adviser judgement

moderate

Committed outgoings of 2,100 are covered by employment income with a surplus of 650. An eighteen-month reserve is intact and untouched by the proposed amount. A material fall would postpone the retirement date rather than change how she lives.

adv-sjm · 2026-08-12 14:05:00 UTC · no indication existed

Knowledge and experienceN-07Indication adopted

Indication · derived

basic

Familiar instrument types at N-01 against the description of delegation given at N-05.

Conclusion · adviser judgement

basic

Adopted as the firm’s position. Recorded as an adoption, not as a default.

adv-sjm · 2026-08-12 14:05:00 UTC · against indication v1

Time horizonL-03Diverges from indication

Indication · derived

6

The shortest of the stated holding period (12), the earliest date any part might be needed (not recorded), and the earliest essential objective date (12).

Conclusion · adviser judgement

8

The deposit help at year six is desirable rather than essential and she confirmed it would be met from cash. Eight years is the point at which she would first consider drawing, not twelve.

adv-sjm · 2026-08-12 14:05:00 UTC · against indication v1

Liquidity needM-04

Indication · derived

None. No documented method, so nothing was computed.

Conclusion · adviser judgement

30,000

One known call at year three, confirmed as firm.

adv-sjm · 2026-08-12 14:05:00 UTC · no indication existed

Investable amountE-10Stale — inputs movedDiverges from indicationIndication adopted

Indication · derived

335,000

E-09 less known liquidity calls, recomputed after a second call was recorded at version 2.

Conclusion · adviser judgement

390,000

Adopted as the firm’s position. Recorded as an adoption, not as a default.

adv-sjm · 2026-08-12 14:05:00 UTC · against indication v1

Required riskDV-10

Indication · derived

None. No documented method, so nothing was computed.

Conclusion · adviser judgement

Not concluded

The adviser has not reached a position on this concept. No indication is shown in its place, and nothing downstream may proceed on this concept.

Derivations

Arithmetic the adviser can check. A derivation with no documented method returns nothing and says why, rather than a plausible number nobody approved.

RefDerivationValueBasis
DV-01Emergency reserve, in months of committed outgoings8.57E-02 divided by D-02.
DV-02Monthly surplus650C-05 less D-01.
DV-03Net worthNot derivableOne or more asset values not recorded.
DV-04Investable amount335,000E-09 less known liquidity calls. No reserve adjustment applied: adequacy of the 18000 held is G-03, an adviser judgement.
DV-05Assessed horizon, years12The shortest of the stated holding period, the earliest date any part might be needed, and the earliest essential objective date.
DV-06Liquidity requirement within the horizon85,000Sum of M-01 entries falling within the 12-year assessed horizon.
DV-10aRequired return, % a year1.62Compound annual return needed to reach 520000 from 428600 over 12 years, counting recorded surplus as contributions.Limitation · Assumes contributions continue at the current surplus and ignores inflation, tax and charges.
DV-11Switching costNot derivableU-01 not recorded. COBS 9A.2.18R requires the benefit to be demonstrable against the cost; the cost must therefore be obtained, not assumed.

Conflicts

Detected from concluded positions, never from indications. Nothing auto-resolves; resolution is an adviser act performed elsewhere.

  • C-01OpenHorizon shorter than an essential objective

    The assessed horizon is 8 years; 1 essential objective(s) fall beyond it: Replace my income if I retire at 62 at 12y

    COBS 9A.2.8R(1)

  • C-09OpenKnowledge and experience below what the arrangement requires

    Concluded knowledge and experience is "basic" for an arrangement whose risks the client must understand.

    COBS 9A.2.4R(c)

  • C-11OpenEssential objectives exceed available resources

    Essential objectives total 520000 against 483600 of capital plus recorded contributions over 12 years, before any return.

    COBS 9A.2.4R(a)

  • C-13OpenRecorded support need alongside a complex arrangement

    Resolution is a PROCESS adjustment — a second meeting, a plain-language report, more time. Never a risk adjustment.

    FG21/1PRIN 2A.2

Pension boundary

Advising on pension transfers and pension opt-outs falls outside the firm's permission. Detection distinguishes possession from intent.

Safeguarded benefits present
Yes
Active occupational member
Yes
Intention to leave or transfer
Yes
Route-out required
Yes
  • Routed outNHS Pension Schemesafeguarded-benefits

    Referral offered and declined by the client. The journey continued; one question was removed from it, not the client.

Ordinary pension circumstance information is retained and still forms part of the wider suitability picture — see section H below. Removing it would produce a worse suitability position than the exclusion prevents.

Governed decisions outstanding

Recommendations carry no operative force. Each resolves to nothing until it is ruled by the named authority.

  • R-01Awaiting CEO/SMFWhich client categories does V1 serve?

    Recommendation, without force: "retail-only" · Fact-Find Specification §22 R-01

  • R-02Awaiting MLROAt which journey stage does a business relationship commence?

    Recommendation, without force: "engagement" · Fact-Find Specification §22 R-02; AML mapping rows 1 and 2

  • R-03Awaiting CEO/SMFWithin how many days of attestation may advice be issued?

    Recommendation, without force: 90 · Fact-Find Specification §22 R-03

  • R-06Awaiting CEO/SMFIs Outcome A an answer only, or an ongoing advisory service?

    Recommendation, without force: "answer-only" · Fact-Find Specification §22 R-06

  • R-08Awaiting CEO/SMFHow is the £250,000 figure treated, if at all?

    Recommendation, without force: {"amount":250000,"treatment":"target-market-indicator"} · Fact-Find Specification §22 R-08; PROD Decision H

  • R-12Awaiting CEO/SMFAt what proportion of invested assets does concentration flag?

    No recommendation is offered. · Fact-Find Specification §22 R-12

  • R-14Awaiting CEO/SMFMay the suitability gate be overridden, and on what terms?

    Recommendation, without force: "process-stops-overridable-with-record" · Fact-Find Specification §22 R-14

  • R-05Awaiting CEO/SMFIs advice on investments inside a DC pension wrapper in scope?

    Recommendation, without force: false · Fact-Find Specification §22 R-05; Register Permission Record Q-3

  • PROD-C-DAwaiting BoardWhat are the positive and negative target markets?

    No recommendation is offered. · PROD & Target Market Decision Paper, Decisions C and D

  • R-16Awaiting ComplianceWhat retention period applies to each client-journey record?

    No recommendation is offered. · Record Retention Decision Matrix; all fifteen rows

DFM handoff readiness

Readiness only. This workspace does not build, hold, display or transmit a handoff payload.

Not readygate-not-open — No handoff may precede a passed suitability gate.

The recommendation, when it comes, is manager-level: Synergy assesses suitability and arranges the relationship; the discretionary manager maps its own mandate, constructs the portfolio and exercises discretion. No mandate, model or risk level is selected here or anywhere.

Facts and provenance

Every value carries who recorded it, in what capacity, when, and in which version. A value whose provenance cannot be stated is not a record.

Part 1 · pre-meeting profile

P1-04What prompted you to get in touchMy father died in February and I have inherited more than I know what to do with.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
P1-06Approximate value of the assets you may want to discuss250000-500000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
P1-10Are you an existing Synergy Intelligence subscriberYesclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1

A · identity and household

A-01Full legal nameSPECIMEN, Test Clientclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
A-02Date of birth1970-01-01client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
A-03Current address and time at address1 Specimen Way, Testville, ZZ99 9ZZclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
A-04Nationality and country of tax residenceUnited Kingdomclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
A-06Marital or civil partnership statuswidowedclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
A-07Dependants — number and ages, not namesage: 19 · age: 22client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
A-09Is any power of attorney, deputyship or trusteeship in placeNoclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1

B · client categorisation

B-01Client categoryretailadviser-entered · adv-sjm
2026-08-12 14:05:00 UTC · v1
B-03Categorisation notification issued and acknowledgedYessystem · system
2026-08-12 14:05:00 UTC · v1

C · employment and income

C-01Employment statusemployedclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
C-02Occupation, and any relevant former professionSenior radiographer, NHS trustclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
C-04Gross annual income, by source61,000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
C-05Net monthly income3,600client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
C-07Intended retirement age62client-entered · demo-client
2026-08-11 09:20:00 UTC · v1

D · expenditure and commitments

D-01Total regular monthly outgoings2,950client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
D-02Committed outgoings that cannot be reduced2,100client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
D-03Monthly surplus or deficit650system · system
2026-08-11 09:20:00 UTC · v1

E · assets

E-01Cash held, and where74,000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
E-02Of that cash, the amount held as an emergency reserve18,000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
E-03Invested assets — holding, wrapper, approximate value, providerref: Stocks & Shares ISA, value: 96,000 · ref: Legacy share certificate — BP, value: 41,000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
E-04Lock-in, exit charge, notice period or unrealised tax consequence on any invested assetref: Stocks & Shares ISA, exitCost: 0client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
E-05Main residence value, and whether it is intended to fund any objective410,000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
E-09Amount the client is considering placing under this arrangement420,000client-entered · demo-client
2026-08-11 09:20:00 UTC · v1

F · liabilities

F-04Any debt in arrears or in a repayment arrangementNoclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1

G · emergency reserve

G-02Does the client consider that adequateYesclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
G-03Adequacy of reserveadequateadviser-entered · adv-sjm
2026-08-12 14:05:00 UTC · v1

H · pensions

H-01Do you have pension arrangementsYesclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
H-02For each: provider, type, approximate value, contributing, expected retirement ageprovider: NHS Pension Scheme, type: defined benefit, contributing: Yes · provider: Aviva personal pension, type: defined contribution, value: 88,000, contributing: Noclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
H-03Does any pension provide a guaranteed or defined-benefit income, GAR, GMP or protected tax-free cashYesclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
H-04Are you currently an active member of an employer schemeYesclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
H-05Are you considering leaving, transferring out of, or opting out of any of these arrangementsYesclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
H-06State pension age and forecast obtained67client-entered · demo-client
2026-08-11 09:20:00 UTC · v1

K · objectives

K-01Objectives, in the client's own wordsI want the inheritance to do something useful and I do not want to think about it every week.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
K-02Structured objectives — purpose, target amount, target date, priority, essential or desirablepurpose: Replace my income if I retire at 62, targetAmount: 520,000, targetInYears: 12, priority: 1, essential: Yes · purpose: Help both children with a deposit, targetAmount: 80,000, targetInYears: 6, priority: 2, essential: Noclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
K-03Which single objective matters mostReplace my income if I retire at 62client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
K-05What would you do if this money were not there in five years' timeI would keep working. I would be disappointed rather than in trouble.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1

L · time horizon

L-01Intended holding period for these assets12client-entered · demo-client
2026-08-11 09:20:00 UTC · v1

M · liquidity

M-01Known future outgoings within the horizon — amount and dateamount: 30,000, inYears: 3 · amount: 55,000, inYears: 5client-entered · demo-client
2026-08-15 11:40:00 UTC · v2
M-03How quickly would you need access if something changedwithin-a-monthclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1

N · knowledge and experience

N-01Types of service, transaction and investment you are familiar withshares · fundsclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
N-04Have you previously held a discretionary or advisory relationship, and how did you find itNo. My husband dealt with all of it.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
N-05In your own words, what does it mean to give someone discretion over your investmentsIt means someone else buys and sells for me and I do not get asked each time.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1

O · attitude to risk

O-01Structured attitude-to-risk questionnaire responses4 · 3 · 4 · 5 · 3client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
O-06The client's confirmation of the agreed position, in their own wordsI would rather grow it slowly than watch it move about.client-entered · demo-client
2026-08-12 14:05:00 UTC · v1

P · capacity for loss

P-06The loss the client says they could absorb without changing their plans, as an amount45,000client-entered · demo-client
2026-08-12 14:05:00 UTC · v1

Q · restrictions and preferences

Q-01Ethical, environmental, social or religious restrictionskind: ethical, detail: Nothing in tobacco or gamblingclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
Q-07Is each restriction essential or a preferencekind: ethical, detail: Nothing in tobacco or gambling, essential: Yes · kind: retained-holding, detail: Keep the BP certificate — it was my father's, essential: Noclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1

R · delegation preference

R-01Would you prefer to decide yourself, be advised on each decision, or delegatedelegateclient-entered · demo-client
2026-08-11 09:20:00 UTC · v1
R-02Why — free textBecause I do not want to be the person deciding when to sell.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
R-03Understanding of delegationestablishedadviser-entered · adv-sjm
2026-08-12 14:05:00 UTC · v1

S · support needs

S-01Has anything changed recently in your health, work or family circumstancesMy father died in February. I am still sorting out his estate.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
S-04Would you like documents in advance, in a different format, or more timePlease send anything long a few days before we speak.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
S-06Support adjustments to be applied, and to which stagesadjustment: Documents three working days in advance · adjustment: Second meeting offered before any decisionadviser-entered · adv-sjm
2026-08-12 14:05:00 UTC · v1
S-07Interaction between any support need and capacity for lossThe bereavement is recent and the sum is unfamiliar. That bears on the pace of the decision and on comprehension. It does not reduce her financial ability to absorb a loss, which rests on secure employment income and an intact reserve.adviser-entered · adv-sjm
2026-08-12 14:05:00 UTC · v1

T · source of funds

T-01Where are these funds coming fromInheritance from my father's estate.client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
T-02When did they become available2026-05-30client-entered · demo-client
2026-08-11 09:20:00 UTC · v1
T-04Recent-inheritance or bereavement interactionYessystem · system
2026-08-12 14:05:00 UTC · v1

V · declarations

V-01Client attestation that the information is complete and accurateYesclient-entered · demo-client
2026-08-12 14:05:00 UTC · v1
V-03Any question the client declined to answerC-06 expected changes to income · J-03 capital gains positionsystem · system
2026-08-12 14:05:00 UTC · v1
V-04Consents: processing, special category data, and onward transferprocessing · special-categoryclient-entered · demo-client
2026-08-12 14:05:00 UTC · v1

Audit and version state

The log is append-only. Nothing is overwritten, so the record can be projected as it stood on any earlier version.

Current version
v2
Versions on the log
v1, v2
Events recorded
85
Values on the record
63
Attested
2026-08-12 14:05:00 UTC
Locked to a report
Not locked
Support needs reviewed
Yes
Handoffs sent
0

Flags

  • F-05OpenRecent bereavement — February 2026.
  • F-06DismissedSource-of-wealth trigger: inheritance.Reason · Estate documentation sighted; source of wealth established at the CDD stage and recorded there, not here.
  • F-15OpenExisting Synergy Intelligence subscriber — research/advice boundary to be made explicit.